Q. My Google Docs account isn't working for the scanners. What should I do?

Normally, to login to your Google Docs account:

1. Enter your Gmail address in the email box.
2. Enter your Gmail password in the password box.
3. Tap Sign In.

Next, if you have 2-step verification activated in Google, or if you normally sign in from Google using one device (smartphone, laptop, etc.) and then log in on the scanner, you will be asked to verify your login in one of two ways:

• Enter a verification code texted to your phone: Enter the verification code numbers Google texts to your phone into the box on the scanner.
• Check your phone for a prompt asking if you just tried to sign in to Google (default): Tap Yes on your phone.

If Google Drive isn't working, try using the Office365 OneDrive, or USB drive options to save your scan.  If you need a USB drive, you can check one out at the Service Desk on the left as you enter the library.

If you have any questions, please Ask Us.