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Q. Where can I get help with a technology problem?

Answered By: Christine Fary

Last Updated: Jun 20, 2023 Views: 21

The TechZone Service Center and the Technology Support Center (used to be called the Campus Help Desk) both provide help with technology problems.

TechZone

The TechZone Service Center offers walk-in help on the first floor of the Bone Student Center and email help (email form is at the bottom of the page). See the TechZone Service Center About page for their hours.

Technology Support Center

The Technology Support Center offers help via:

A Searchable knowledgebase of technology issue solutions (no login required)
Telephone: (309) 438 – 4357
E-mail: supportcenter@illinoisstate.edu or email help form on https://help.illinoisstate.edu/get-it-help
Live chat: https://help.illinoisstate.edu/get-it-help
Scheduling an Appointment: Julian Hall 145

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